This post is essentially praise for our Microsoft IT Professionals. These guys do a stand up job. As a Community leader for the Ottawa Windows Server User Group, I contact some of these guys fairly frequently with my nastiest questions... They don't always have an answer on the spot which is reasonable. However, I have NEVER been turned away and always receive helpful suggestions or a point in the right direction whether to further community resources or some deep dark note published eons ago!
Way to go guys!