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Canadian IT Pro Blog

June 2010 - Posts

  • Remote Worker / Teleworking, UC and #G20 woes

    (photo by Neil McIntyre http://www.flickr.com/photos/neilmcintyre/4711178904/)

    4711178904_5e6eeaa5e8

    Unless you have been living under a rock for the last couple of months – you probably know that the G20 summit is taking place in Downtown Toronto this weekend. As an IT guy – I can only imagine the amount of work and planning the IT staff had to do for all the Business Continuity plans that had to be activated for all the businesses directly affected by the security perimeter, checkpoints, travel and restrictions for one of the most densely packed areas of urban businesses.

    From what I’ve been hearing – a good chunk of people are just being asked to take vacation / not show up for work today and over the weekend. The remainder will either brave the barricades to work as normal or will work remotely at alternate sites or from home.  Of those that are crossing the barricades – I wonder how many of them are IT folks who are supporting the remote connectivity systems and keeping the lights on for the servers.

    This massive displacement of the workforce has gotten me to think more about what technologies I take for granted being a “remote worker” on my team. Thankfully – I am writing this blog post sipping my coffee in my 3rd story home office over 500 KM away in Ottawa. I’ll be able to hear about all the G20 activities remotely via Twitter and from my contacts who are closer to the action downtown.

    While it is a little late now to revisit your mobile working policy / technologies in time for this disruption it does bring up an opportunity to table them for discussion at the next IT review meeting. If you are looking for more information about these suggestions and even access to trials / online trials – check out www.microsoft.ca/uc.

    Some things to consider for your Remote Worker plans:

    • Exchange server (anything from 2003 SP1 and above) has the capability to be accessed with FULL capabilities remotely using at a minimum 128 bit SSL RPC over HTTPS connectivity. I say minimum – as you are able to control what type of encryption takes place inside that initial tunnel once it’s established. What this means for your workforce? They can run outlook in Cached mode on their machines while away from the office.
    • OutlookWebAccess for Exchange 2007 and 2010 has amazing usability and cross browser “RichInternetApplication’ish”. I’ve used it before while on the road to keep in touch when my laptop was not accessible. Once again – protected with an SSL tunnel – it can even be augmented with RSA tokens if you so choose. 
    • Unified Communications – OCS 2007 R2 hosted internally (or externally) gives you the ability to have phone integration from your PC, impromptu secure chats with people / experts within your organization to get the answers you need now. You can even take it mobile on your Windows Phone device. When you need it – a remote desktop sharing session, PPT presentation, HD video meeting and instant collaboration is only a click away on your PC, Mobile device or web browser.
    • Remote meetings with LiveMeeting – do you need to be in person anymore? Seriously. Done right (with HD video, audio, web conferencing) using something like LiveMeeting hosted service or your own internal Unified Communications solution on OCS 2007 R2, you’d be surprised at how productive a remote meeting can be.

    Did you notice that none of these recommendations require a VPN solution to use? Why? VPNs are costly to maintain, cumbersome to manage and really are outdated in technology nowadays with applications that are more REMOTE AWARE then previous generations. Open up that VPN bottleneck / chokepoint with some newer investments in technology to enable a more flexible workforce. Heck – you can even dramatically IMRPOVE your overall security with Direct Access technologies – but that’s for another blog post on another day.

    While we’re on the topic of remote meetings and how they can save time and money – when done right… Here are some Tips for making that LiveMeeting more useful for everyone involved (both local to the meeting and remote):

    • Get familiar with the tools beforehand. That takes prep on your side to ensure your connections work, you know how to share documents / slides correctly and that your video is good.  Running an effective LiveMeeting is NOT ROCKET SCIENCE – it just takes some practice.
    • Use VIDEO! You’d be surprised at how much it helps with the connection aspect with everyone in the meeting. If your laptop / desktop doesn’t have a camera – get one of the new LifeCamm Cinema HD cameras for a great CHEAP HD experience. If you are with a group of people – have you checked out making an investment in a RoundTable camera?
    • Upload your documents early to the meeting so that there is no delay in starting. Consider also populating the Handouts option so people can choose to download what you are talking/meeting about. Great thing about the handouts option is that you don’t need to email everyone the documents and further clutter their inboxes with redundant info.
    • Main Room should have an Attendee hooked up to projector NOT the presenter. This makes it so the presenter knows exactly what the experience is like for all people (remote or local)
    • All attendees in the main who choose to join the LiveMeeting should mute their microphone and speakers to prevent feedback.
    • If you are presenter / remote individual – a headset with microphone is mandatory. Don’t use the built in mic of the laptop. It is absolutely CRAP for audio and you sound like rolling thunder when you type during a meeting.

    In case you are interested in trialing some of these options (Exchange, Office Communication Server, LiveMeeting or even the full monty of Business Productivity Online Suite [think hosted Exchange / OCS / LiveMeeting and Sharepoint]) you can check out the Canadian details at www.microsoft.ca/uc

    Rick
    IT Pro Team Blog | IT Managers Blog |Twitter | Facebook | LinkedIn

    addthis_pub = 'CDNDPE';
  • Support for Windows 2000 and XP SP2 Ends on July 13th so Mark Your Calendars

    win2klogo

     

    It’s amazing how time flies.  I remember writing one of the first in a series of books talking about Active Directory, one of the big enhancements to Windows 2000, and can’t believe that I was doing that more than 10 years ago!  But, time marches on and I have written many more books on Windows since then, better versions of Windows have since shipped, and Active Directory has changed a lot from its early days in Windows 2000 Server. 

    I know that many of you have been upgrading to newer releases of Windows and have been trying to keep current as best as you can.  Maybe you still have some Windows 2000 machines in your network.  Maybe you have some Windows XP SP2 machines connecting to those networks and have not had a chance to upgrade them to Windows 7 (or at least Windows XP SP3).   If you see yourself in that situation, you should initiate an action plan to move your machines to the newer Windows versions sooner rather than later because support will end for Windows 2000 Server, Windows 2000 Workstation, and Windows XP Service Pack (SP) 2 on July 13th, 2010.

    So with that said, here is a short Q&A to help answer some questions you may have:

    What does “End of Support” mean?

    • It means your machine will no longer receive security patches, hot fixes, or incident support.

    What are my options?

    1. Upgrade to the latest version (Windows 7 and Windows Server 2008 R2)
    2. Migrate to the latest Service Pack
    3. Stay on unsupported products and accept the risk.  Probably not the best long term approach so I would recommend options 1 and 2.

    Where can I find more information?

    • Here are my two favorite End of Life Solution Centers to gather information on resources and tools to help you figure out your next step: Windows Server 2000 and Windows XP

    Remember that one of the best places to learn from local experts on how to migrate from Windows XP and deploy Windows 7 is TechDays, so register now for an event in your city.  You can also visit the Springboard site on help how to migrate to Windows 7. For migration help to Windows Server 2008 R2, check out the End of Life Solution Center for Windows 2000.

    Damir

  • Your TechDays 2010 Frequently Asked Questions

    techdays_canada_3One of my favourite parts of being the “face of TechDays” in all communications is that I also get the opportunity to reply to every email that is sent to the td_can@microsoft.com email alias.  I get lots of emails – over 1000 at last count – and I reply to each one.  Keep them coming – I really love reading them and having the conversation.

    The fact that developers and IT Pros across Canada are passionate about growing their skills at TechDays is of special importance to me.  Many of the emails I get talk about how you are looking to come to TechDays for a second or third time – thank you for your continued support, or maybe for the first time – we look forward to meeting you. 

    Some of the emails I get provide great suggestions on how TechDays can be improved, and we take all ideas into consideration and make changes based on your feedback such as adding a Local Flavours track to TechDays this year to allow individuals to submit sessions that they want to deliver reflecting the topics of importance to each geography we visit. 

    Finally, there are some emails that have a common theme and question that I get to respond to repeatedly.  That’s the idea behind this blog post – to share those common questions (and answers) with all of you whether or not you sent me an email.  Here they are, in no particular order of importance or frequency.

    Question: When will you be announcing the list of sessions for each track at TechDays? 

    This question is usually accompanied by the need to provide a manager more info to get approval to attend TechDays, or a desire to plan your personalized agenda for when you attend TechDays.

    Answer: We will be announcing the final list of sessions in early July.  In fact, the team is currently working on the final session list for the five TechDays tracks that will be the same in all cities, with the exception of the Local Flavours track.  We are narrowing down the choices to 10 sessions per track and are very close to the final agenda.  Stay tuned to this blog and the www.techdays.ca site for an announcement when this process is completed – early in July. 

    Once the final list of sessions is published we will also open up the Schedule Builder functionality so that you can create your customized agenda for attending TechDays.

    Question:  I am interested in submitting a session for consideration in the Local Flavours track.  What is the process for doing so?

    Answer: At the same time as we are defining the final session list for TechDays 2010, we are also finalizing the submission process and criteria for the Local Flavours track.  We will be announcing the process at the same time as the session abstracts for the other tracks – in early July.  We are really looking forward to your submissions and hope that many of you will want to share your expertise and experience with your peers.

    Question:  As an attendee of TechDays 2009 I received a one-year TechNet Plus subscription.  Are you offering the same benefit again this year?

    Answer: Since we started TechDays two years ago our focus has been to  provide a great learning experience for attendees both during and, through the Learning Kit, after the event.  We work with many organizations to help make the overall experience the best possible.  Over the last couple of years, we were fortunate that Microsoft Corporate has provided a promotional and complimentary TechNet Plus subscription exclusively to all TechDays attendees.  Sadly, this complimentary promotional offering is no longer available.

    We are working hard to provide additional value to all attendees through special offers from our Partners and other organizations, but our key focus is always to ensure that you have the best technical learning experience possible at the event and walk away with knowledge you can use today.  That has always been, and will continue to be our focus – helping you grow your technical skills.  Stay tuned over the next little while as we announce more details on session content, but also on what will be available to help you to continue to grow your skills after the event.

    Update: While we will not have a TechNet Plus subscription available to all attendees at TechDays 2010, we are close to finalizing some great offers both from Microsoft as well as our key partners that we will be announcing later in July.  I am sure that you will find these compelling and additional value to the great learning you will get at TechDays 2010.

    Question: I need to get approval to attend TechDays and also want to take advantage of the Early Bird Price of $349.99 (50% off the full conference price of $699.99).  How long will the Early Bird price be available?

    Answer:  The Early Bird pricing at $349.99 will be in effect until 6 weeks before the TechDays 2010 event in each city.  For Vancouver this means that you will be able to purchase a ticket at the Early Bird price until July 31st, after which time the price will be $699.99.  While there is plenty of time to ensure you get a great price, but you may want to act now as TechDays has a tendency to sell out in some cities, like it did last year.

    Question: I registered for TechDays 2010 but have not yet received a email confirmation that I am indeed registered or a receipt for my credit card payment.  Can you help?

    Answer: If you have not received an email confirmation of your registration within 2-4 business days after you registered, please send an email to td_can@microsoft.com and I will look into it.  Please note that the registration confirmation email will not come from Microsoft but from Starshot, our event management vendor, as indicated on the TechDays web site when you registered:

    Credit card transactions will appear on your monthly statement as Tech Days care of Starshot. Once you click submit, please allow up to one minute for the transaction to process. An email receipt will be sent to the email address listed above. To ensure you receive our email communications, please add techdays@starshot.com to your safe senders list.

    You should also check your Junk Mail folder in case the confirmation was routed their by your email client.

    Question:  I would like to register a group of individuals from my organization to attend TechDays.  The TechDays website does not take group registrations.  How can I do this and what payment methods are available?

    The answer to this question also applies if you would like to register someone to attend and will be paying with a credit card in a different name than the individual being registered.

    Answer:  We would be happy to process your registration as a group to help with the admin side of things.  To register a group to attend TechDays, please call 1 (888) 361-3343 and speak to one of our representatives. Our call centre is open from 9:00 a.m. to 9:00 p.m. Eastern Time.  Please note that the only payment method accepted for TechDays registrations is a major credit card.  We do not accept company purchase orders or other payment methods.

     

    So there you have it.  These are the most common questions that I have been asked through your emails to td_can@microsoft.com.  If you have a question about TechDays, send me an email at td_can@microsoft.com and I’ll get you an answer.  I REALLY do love getting your emails.

     

    Damir Bersinic

    Damir Bersinic

    TechDays 2010 Program & Skills Manager

    Microsoft Canada

  • Automated Install of Office 2010

    With Office 2010 out the door more and more people are adding it to their deployment plans.  Sean Kearney, aka the Energized Tech, put together this post on how to customize a silent install of Office 2010.  Check it out and bookmark the page for when you are tasked with this job :)

    ------------------------

    I Learned a neat trick I’d like to share with you all.  It’s called “How to do a basic silent install of Office 2010”

    This works on Project 2010, Visio 2010 and Office Professional 2010.   But the technique is not unique to them.  Just the particular commands.

    In truth, this is nothing new.  You could ALWAYS automate the install of Microsoft Office.  If you had a Volume license version, you could setup a copy of the Network (Administrative Install).  Your other choice was the Office Customization Utility.

    But again, those were targeted to the Volume licenses.

    YOU can take advantage of those same techniques, if only to simply the install for your technicians and Customers.  Make life simpler.

    Shhhhhh… don’t tell.  It’s actually quite easy.

    First off, if you have the installer that is a Single file executable you’re going to need to produce the Install folder we all know and love.   It’s an easy task to pull off.

    I cheated.

    I typed on the command prompt

    en_office_professional_plus_2010_x86_515486.exe /?

    and it produced this lovely bit of info!

    image

    So I created a little folder on C: called “Office” (Did I mention I’m not very creative with my folder names?) and ran

    en_office_professional_plus_2010_x86_515486.exe /extract:C:\Office

    Giving me after a few seconds of a progress bar my familiar old friend the install folder.  Please note, if you have the DVD, you can just go ahead and copy the Files but presently we Technet/MSDN users have a giant executable

    Next you need to create a file at the root of that folder called “Custom.XML”.   Now you can get a SAMPLE of it online at Technet’s Config.XML Technical Reference . It’s right near the bottom.  But if you look in the mail folder under the root ending .WW like this picture here

    image image

     

    You’ll find there is copy sitting right inside there.  Just to save you some time I found a few things about that file (and why It didn’t work for me the first time)

    Lines beginning with “<! -–“ and ending with “ ––>” are comments.  Everything in between is just eye Candy until you get rid of the comments.

    Don’t just uncomment everything.  Doesn’t work.  You’ll have a silent install launching and caching data and doing nothing.   Well nothing except eat up CPU cycles.

    Simplicity is best.  Start with some SMALL automating (like the Company Name / User Name) and work your way up.   Makes troubleshooting the first time easier.

    But here’s what I found, I only needed about 6 lines to make it all work. Best of all?  It’s takes NOTHING (I mean NOTHING) to carry that Config.XML file to another Office Product and change it for that Product. 

    All you need are two pieces of info, The Product Name and the Product Key.  One is easy to find, it’s stuck on the box or with the OEM pack.   The other is found by looking into that magic .WW folder.   Inside there is another .XML file called “SETUP.XML”.  Open that with Notepad or your choice of editor for Text Based file and look for the line marked <Setup Id=”ProPlusr” Type (yadda yadda yadda doo dah)

    image

    That part between the quotes is your ProductID (Professional Plus Retail, Visio etc)

    So with THIS simple XML file (Yes, I’m going to save you the nasty work)

    ------- Begin Custom.XML ------

    <Configuration Product="VisioR">
    <Display Level="Basic" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
    <USERNAME Value="MyUserName" />
    <COMPANYNAME Value="MyCompanyName" />
    <OptionState Id="ProductFiles" State="local" Children="force" />
    <PIDKEY Value="AAAAABBBBBCCCCCDDDDDEEEEE" />
    </Configuration>

    -------- End Custom.XML -------

    This is for Visio (as can be seen by the first line

    “<Configuration Product=”VisioR”>

    This is the line you need to edit for whichever Office Product you are installing

    The line marked

    <Display Level="Basic" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />

     

    Controls just how much information gets thrown at the user. In this case it’s Basic (Status Bar), No completion Notice with the EULA Accepted and Errors hidden away

    These Two fields are pretty self explanatory and no, you don’t need to have them in.

    <USERNAME Value="MyUserName" />
    <COMPANYNAME Value="MyCompanyName" />

     

    This line marked “OptionState”

    <OptionState Id="ProductFiles" State="local" Children="force" />

     

    Will identify the options you’re going to install.  You can find several examples of these “OptionID” inside SETUP.XML But I found this one (the Root) the most useful.  In a nutshell I have selected “Install ALL of it”.  I like to keep this simple.

    Of course this is the most important line, the Product Key.

    <PIDKEY Value="AAAAABBBBBCCCCCDDDDDEEEEE" />

    Replace the part between the quotes with your 25 digit product key WITHOUT the “-“ (Hyphens)

    If you choose to NOT have the Product key entered, I recommend changing the “Basic” to “Full” under <Display Level="Basic"

    It won’t be a true “silent install” but it’s only Two clicks of a mouse which isn’t bad.

    If you’re running an OEM or RETAIL key on the install and WANT a silent install you’ll have to delete the subkeys BELOW this registry key on each workstation to prompt the user for the Key upon startup

    HKEY_LOCAL_MACHINE\Software\Microsoft\Office\14.0\Registration\

    That should prompt for a new Key upon startup of Office

    But honestly?  Look into a Volume License copy of Office and Windows anyhow.  There are some great advantages with it (Like the ability to just have ONE deploy point and image and the Office 2010 Customization tool.   That Tool can take your Silent deploys to a whole Nudda level!)

    But there you have it.   Office 2010.  East to deploy with just one file.

    The Power is in YOU

    Sean
    The Energized Tech

  • Managing PCs in the Cloud

    Cloud computing has been a hot topic for a while now.  Microsoft InTune is a cloud based PC management service that is currently in beta.  It is an intriguing service for small and medium sized businesses and I found this webcast with Joseph Dadzie who is the Program Manager for Windows InTune.  Check out this webcast and learn

    • What are some of the similarities and differences between System Center and Windows Intune?
    • How high will Windows Intune scale?
    • What are the requirements and capabilities to deploy Windows Intune?
    • How do you deploy the Windows Intune client?
    • What are some of the capabilities of Windows Intune, and what about support for deployment of client software?
    • What are the details with the anti-Malware software included?
    • What “free software” comes with Windows Intune?

    And then signup to find out more when the public beta is released!

    Get Microsoft Silverlight

  • SoundBites from MakeWebNotWar

    clip_image002I got prodded by Steve Syfuhs– as to what ever happened to the Audio recordings my team created during NerdsOnATrain / Make Web Not War event.

    In case you missed it – Make Web Not War is an event that Microsoft put on last week in partnership with the PHP community, partners and individuals in Montreal as part of MonDev – an open source week of events. Part of the activities associated with Make Web Not War was a special return trip train ride from Toronto to Montreal that was dubbed #NerdsOnATrain. Anyone in Toronto who wanted to attend the conference in Montreal was welcome to hitch a ride on the train in a sponsored car with lots of fun stuff happening.

    clip_image004Since I was presenting a session at Make Web Not War – and I happen to like podcasting - I was asked to host some informal chats / introductions in a podcasting area at the back of the train – so I set up shop, turned on a microphone and Audacity and chatted people up on their thoughts on why they were going to Make Web Not War and what they were looking forward to.

    Here are some of the audio excerpts that came out of the experiment.

    mp3

    Thanks go out to the folks who took some time out of the trip to come back and chat.

    • Angie Lim
    • Barnaby Jeans
    • Cory Fowler
    • Steve Syfuhs
    • Garrett Serack
    • Jack Myers
    • Jeremy Foran
    • Jenna Hoffman
    • Lee Dale
    • Chris Luckhardt

     

    Rick
    IT Pro Team Blog | IT Managers Blog |Twitter | Facebook | LinkedIn

  • Security Bulletins for the Regular IT Guy – Episode 17 – 6/8/2010

    Over pints Pierre Roman, Bruce Cowper and Rick Claus decided they would put together a concise and timely podcast each “Update Tuesday”. The object is to keep it simple by letting you know in plain non technical language what the updates are, what they resolve and why you should care.

    Have a listen directly from the embedded Silverlight player OR subscribe to the feed and download it to your iTunes / Zune software. 

    Get Microsoft Silverlight

    As always - if you have suggestions on making it better - please pass on your comments. Mail Rick directly  – rick.claus@microsoft.com

    Direct Download:

    mp3

    Subscribe to the podcast: (so you don't miss an episode)

    zunebtn rssbtnitunesbtn

    Disclaimer: This podcast was produced with the best information available to us at the time of recording. Your primary source for all things Security Bulletin related should always be the Microsoft Security Response Center blog.

    In Depth Webcast on this bulletin will take place: Wednesday, June 9th - 11:00 a.m. PST (UTC -8). (Registration link):

    Bulletins discussed for June 8th, 2010:

    Podcast Participants: Rick Claus and guest host Sean Kearney

    Additional Technical Show Notes:

    • Recorded in Jackson Square, in front of the Louisiana State Museum, New Orleans during TechEd 2010.
    • Please excuse the icing sugar from the beignes.

    PodSafe music from PodSafe Music Network @ http://music.podshow.com/. Artist: Derek K Miller, song - “You’re the Big Sky - rock guitar instrumental”

    Rick
    IT Pro Team Blog | IT Managers Blog |Twitter | Facebook | LinkedIn

  • A Few Tips & Tricks on Attending Microsoft TechEd 2010

    As a technical professional, it's a safe bet that you will attend a conference (or two) during your professional career. Given this reality, it's a good idea to have a plan that outlines what you should do before, during and after each conference. With Microsoft TechEd 2010 less than a week away, I thought it would be a good idea to share some of my tips & tricks when attending this conference.

    Before Attending Microsoft TechEd 2010

    • Have a plan. Review the Agenda and Sessions thoroughly and use the Schedule Builder to plan out your itinerary. Consider talking to your manager/mentor to sort out your schedule and goals for the event.
    • Bring a large and durable backpack (i.e. Brain Bag by Tom Bihn). You'll likely accumulate a considerable amount of "stuff". You'll need a bag that's strong/supportive enough to withstand a week's worth of packing and unpacking.
    • Bring comfortable shoes. You should expect to walk a great deal when attending TechEd.
    • Consider bringing a smaller laptop; a netbook makes for a great conference machine. You're going to spend a great deal of time sitting and walking around. You will want to pack light.
    • Bring a lot of business cards. Stick them behind the name badge of the lapel that the conference organizers will be providing you so they are easy to access and hand out to people.
    • Plan for not-so-great wireless at the event and at your hotel. Think about it: You'll be at a conference with thousands of wireless hungry professionals, just like you. Put your 3G card into your bag before heading out.
    • Set your out-of-office reply in email, letting folks know that you're unavailable and how to escalate items in your absence.
    • Schedule some "recovery time" before leaving for TechEd. This is time you'll need to catch up on email and voicemail that will accumulate while you're attending the conference.

    While Attending Microsoft TechEd 2010

    • Dress appropriately for the event. New Orleans can be pretty hot and humid at this time of year. Be prepared.


    Ugh. Today's weather (May 31, 2010) in New Orleans. To a Canadian, this equals "NOT FUN".

    • Arrive early for breakout sessions (i.e. 15 minutes before start time). Generally-speaking, they are well-attended and finding a good seat 2-3 minutes prior to the start time is next to impossible.
    • Eliminate distractions. TechEd is a wonderful opportunity to learn and connect with your peers. Switch your mobile off, close Outlook and pay attention to the presenter.
    • Visit the Track Areas section of the Technical Learning Center (TLC). In my based, this is the absolute best place to get answers to questions you have about Microsoft-related products and technologies. This area will be filled with product team members from Microsoft and should be considered a must attend/visit part of your itinerary.
    • Keep an eye on the #TechEd hashtag for information and news relating to the event. Many ad-hoc meet-ups are scheduled on [Twitter] and are great opportunities to connect with like-minded individuals.
    • Participate, get involved and most importantly, ask lots of questions. Your TechEd experience (from a learning perspective) will be much better if you take the initiative by engaging and talking with others.
    • Don't worry too much about taking detailed notes. Most breakout sessions will be recorded. Record the "ah-ha!" moments but don't stress about writing down everything you hear in a session.
    • Submit evaluations and more importantly, let speakers know what you thought of their presentations. Believe it or not, most speakers (including myself) read EVERY SINGLE COMMENT that's written/typed on an evaluation. Use that opportunity to provide feedback.
    • Charge your laptop and mobile phone as soon as you get back to your hotel room. It's easy to forget given how busy you'll be at TechEd. Believe me, you'll thank yourself when you're not having to spend time between sessions charging your devices the next day at the event.

    After Attending Microsoft TechEd 2010

    • Take some time and mentally review what you learned at the conference. There will be a lot of information to absorb and you'll need some time to synthesize it. (More often than not, I come home from a conference and my brain hurts. Note: Not from alcohol but rather, from all of the ideas I have.)
    • Report what you learned to your colleagues. Did you see something cool? Did you discover a solution that will dramatically impact your business? Let others know. Write a quick email or organize a "lunch & learn" where you can recap the week's events.
    • Send an email to the TechEd organizers and let them know what you thought about the conference. Believe me, they'll want to know.

    Some What-You-Should-Do-While-Attending-a-Conference Resources

    Oh, and there's one more thing...

    Yes, I'll be attending TechEd. I'll be there with Mack Male and members of the Canadian DPE team. If you happen to see us wandering around, please stop me to say hello. We always love meeting up with folks from the technical community!

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