OWSUG.ca

Welcome to Ottawa's Windows Server User Group Community!
Welcome to OWSUG.ca Sign in | Join | Help
in Search

Canadian IT Pro Blog

Browse by Tags

All Tags » Communications Server   (RSS)

  • IgniteIT Awards Finalist – B-Line Technical Services

    205x115_IgniteITAwards_banner_01 

    Project: Welaptega Reborn

     

    The Challenge

    Describe the situation, challenge or problem you or your team faced.

     

    This client based in Halifax was facing enormous challenges trying to keep their infrastructure system up and running. I found out about their issues when I visit their CEO at his cottage and he couldn't even connected remotely to his own email/shared folders. They had 1 x server (SBS 2003) and 2 x server (win 2003) that were totally unbalanced. The SBS server had almost 1 Terabytes of data on it without having any functional backup. Their hard drives were almost full 95% used. However, another server had only 5% used. They did not have any maintenance contract with any IT firm, only Time & Material. Also, everyone had the domain administrator password handy in case they were having issues.

     

    The Solution

    Describe how your solution helped overcome the challenge. Tell us about the innovative ways you used technology to create this solution.


    What obstacles or roadblocks were overcome? Is the solution reusable elsewhere? Be specific!

    We sat down and presented a full scale solution by running SBS 2008 and Hyper-V combined with OCS technologies. Their servers count went from 3 to 6 physicals and 2 virtuals. We even throw on top DPM and SharePoint solutions for keeping documents in one location and secured. I have also added a Blackberry server with OCS functionality on their desktops/notebooks and on their Blackberries as well. I have also removed the Symantec Anti-Virus that wasn't updated anymore for the total Forefront solution (Servers, Clients, SharePoint, OCS and Exchange).

     

    The Results

    What positive impact did your solution have in the workplace, the community, or at home?

     

    Today, the client is pleased with the results; in fact they never had any issues since the system is up and running couple weeks before XMAS 2008. We still have some little bits of configuration to complete before presenting them with a maintenance contract for 3 years. We have been helping them since the installation at no charge.

     

    Other Information

    Feel free to let the community know about any interesting or humorous tidbits you feel will add to your submission.

     

    We strongly believed that Microsoft came up with brilliant solutions for the Small and Medium businesses (SBS 2008, OCS, SharePoint v3, Forefront, DPM) and they work perfectly all together.

     

    Products Used

    To help the community understand the scope of your project, please select the technologies utilized.

     

    Windows/Web Client

    Virtualization

    Office Productivity

    Unified Communication

    Management Platform

    Security Systems, Network Infrastructure Systems, SharePoint

     

    Submission Hyperlink

    http://www.microsoft.com/canada/igniteit-awards/view_submissiondetails.aspx?id=112

  • A Few Sleepless Nights

    A while back Ruth did an interview with Cameron McKay about an upcoming infrastructure project he was in the planning stages on.  While the planning is done and the implementation also complete, I thought it was time to revisit with Cameron and talk about how things went.  Turns out Cam was one step ahead and posted an entry on his blog which we are cross posting here.

    -------------------------

    And here we are.... it's March 15th, I'm now 25 Years old, and the largest infrastructure project of my career to date is wrapping up. Now, I originally planned to have all work completed in a weekend... I may have been off by a week or two. Not a result of unknown factors, but delays in setting up systems and the occasional hour or two of sleep.

    February 27th at 10PM my Team and I started by redirecting all web facing sites to the ubiquitous "planned downtime" graphic to alert clients that the geeks are hard at work somewhere... :)

    First up on the task list was to modify our Cisco switches and firewalls and setup 10 new VLAN's. The tricky part here is that the Cisco VOIP servers also need to be re-IP addressed and this is where we had to take our time. While our contractors were busy checking everything with the telephony systems, our team was busy setting up the base AD Infrastructure (DNS, DHCP) and getting ready to deploy all our new servers.

    What servers exactly?

    • Windows Server 2008 /w Hyper-V
    • Exchange Server 2007 SP1
    • SQL Server 2008
    • IIS7
    • Team Foundation Server 2008
    • Office Communications Server 2008 R2
    • Groove Server
    • ForeFront Client Security
    • SharePoint Office Server 2007

    Not to mention:

    • WSUS
    • NAP
    • Certificate Services
    • Rights Management
    • File Screening

    And if that wasn't enough... We rolled out Vista Enterprise and Office 2007 to 100 workstations and also deployed the latest Blackberry Enterprise Server. I also felt the need to deploy the latest version of GFI Faxmaker to handle our some 300 faxes a day at the office.

    And of course, it's all managed by System Center.

    So around 2am on Saturday morning all the network changes were completed and the base AD deployment completed. At this point, we have taken a flat network and diced it up into 10 VLAN's, a DMZ, and 4 Windows domains. I'm still pretty excited and pushing through the night.

    Next up was taking all our existing physical and virtual servers and switching the IP's. This took us until around 6am...

    We took a coffee break and then moved onto deploying Exchange Server 2007. About this time I realized that I haven't slept yet and shrugged it off... I'm an IT Pro. At 9am we brought our SQL Servers online and IIS 7 web farm. My network team was working on all the ACL's and settings for the DMZ to make sure that we were ultra secure, as this is a Fortune 18 we work for and information security is paramount.

    Our developers came in around 10am to start migrating content from the old network and get the business up and running again. One challenge here is that there was no connectivity from the old LAN to the new network, so terabyte hard drives were used to move all the files.

    This took the better part of the day to get all the files over and onto the new servers. Once this was done, the Dev's could start configuring all the new database servers and IIS sites. I had our network team leave the edge network accessible from the internal LAN to make it as easy as possible for the development team to get access and complete the migration.

    Around 6pm on Saturday evening the Boss realized that I hadn't been to sleep yet and "suggested" that I go over to the hotel and get a few hours sleep. I slept from 7 until 11 and then showed back up at the office to continue working on the deployment.

    Sunday morning we started our LT deployment of Vista and Office 2007 to all the desktops. I was left configuring Exchange 2007 and the Blackberry Server and a half dozen other servers. We were having some issues with migrating the data. As it turns out, moving everything onto SQL 2008 and IIS7 is a big deal. Who would have thought? At this point, the comment of "backing out" came up. I didn't like the sound of that... and the discussion became a pow-wow a couple hours later.

    I'll spare everyone the discussion, but we decided to push forward and not roll back. Forgetting that all the workstations were already converted to Vista and on the new network, it would of been about 6 hours work to bring the old LAN back up.

    Around 2am on Monday morning I had my first real challenge of the deployment. The Exchange Hub Transport and Edge Servers suddenly stopped working. The EdgeSync connectors were all there and all the settings were correct and by-the-book.... but still, I couldn't send or receive email. So, 6 hours from the start of business, email was down. This was my worse nightmare. After a couple hours of troubleshooting and rebuilding the EdgeSync, I had email working again.

    Come Monday morning, we had core systems online and our CRM application was functional but none of the file shares or printers were up. Throughout the day we were busy assisting the developers, as their apps are all client facing and most of my Infrastructure changes were completed.

    Again, sent over to the hotel late Monday afternoon for a few hours sleep. Back at the office come 2AM. At this period, I'm feeling like the biggest geek in the world... and loving it.

    Tuesday I had the file shares and printers online. The task for the next couple days was to import all the old email from our 5.5 server and load it into each users new mailbox. This was a tedious task that took us until Friday to complete. Why? Lot's of old email...

    Over the weekend we brought ForeFront Client Security online. This is probably my most favorite piece of the new Infrastructure. All workstations and servers were now protected.

    The following week we were tweaking group policies and completing the configuration of all our web portals and databases.

    Fast forward to today. It's Sunday March 15th... and we have the most modern network in the company. Built for High Availability and Security from the ground up using the latest Microsoft technologies. I am very proud to say that I was apart of this great project and it has definitely been a fun and exciting ride.

    The best part is that 90% of the Datacenter is virtualized on Hyper-V. I'm a huge fan of the technology, and the benefits it provides our business in the DR / BC areas.

    It was interesting to see the entire IT Team, all 9 of us, pull together and stand unified behind this project. Sure, it's difficult and I've only had 20 hours total sleep in two weeks, but this is what I live for. We now have a platform to work off of that will drive the business for the next 6 Years.

    Was it as easy as I thought? NO. Would I do it again knowing what I know now? YES. Why? Because it had to be done. Our business is very competitive and we were working off technology that was 10 to 15 years old. More time was spent on maintenance and workarounds, then innovation.

    And how do I feel? Great. I slept in this morning and looking forward to getting back into the office tomorrow to work on my new state-of-the-art Infrastructure. All 100% Microsoft software based.

    ------------------------------

    You can read more about the project at Cameron’s blog!

  • Unified Communications Launch Tour Wraps Up in Toronto

    Tomorrow, Tuesday December 4, marks the last stop of the Unified Communications Launch Tour.  If you have not yet registered to attend the event, although registration has closed we can still take a few more folks so come down to the Metro Toronto Convention Centre - South Building and learn about how to enable your organization to enhance productivity and enrich the experience of communicating (and save some money too) by taking advantage of presence, software-based VoIP, on-premise and hosted web-conferencing and more.  

    During the four other stops of the tour we had a number of questions about the technology, how it works, and how to best implement it.  I thought I'd share a few of the more common questions and their answers here:

     

    Q: Where can I find additional technical resources on the Unified Communications technologies to help me learn more quickly?

    A: Your best bet is to start with the Technical Resources page on the Unified Communications web site.  There you will find webcasts, virtual labs, whitepapers, and some free e-learning to get you started.  We will also have additional in-person events in the March/April timeframe in the cities where the Unified Communications Launch events took place.

    Q: Does Office Communications Server (OCS) 2007 work in a Small Business Server (SBS) 2003 environment?

    A: You can install and configure OCS in a Small Business Server 2003 domain and it will provide all of the functionality of on-presence conferencing, software-based VoIP, and so on.  Because SBS 2003 does not include Exchange Server 2007, not all of the unified communications elements, such as an integrated inbox for voicemail and email, will be available.  When the next release of Small Business Server (codenamed Cougar) ships in 2008, because it will include Exchange Server 2007, you will have the full unified communications experience but will still need to install OCS on a separate server.

    Q: Is running any of the Unified Communications servers (Exchange Server 2007, Office Communications Server 2007) in a virtualized environment supported?

    A:  We do not currently support running either Exchange Server 2007 or OCS 2007 using any virtualization technologies. 

    Q: What clients and browsers are supported by the web conferencing (LiveMeeting) component of OCS?

    A: Web conferencing supports both a web-based and Windows-based installable client.  The Windows web conferencing client software can be installed on Windows 2000 Professional with SP4, Windows XP SP1 or later, Windows Vista, and Windows Server 2003.  The web-based conferencing client support IE 6 SP1 or later, Firefox 1.7 or 2.0, and Safari 1.7 or 2.0.  The specific versions of Firefox and Safari supported depend on the Java runtimes and operating systems running.  For full details on all supported clients, go to the OCS clients system requirements page.

    Q: Which instant messaging clients are supported/available for OCS?

    A: OCS instant messaging supports the Office Communicator 2007 client, which runs on a Windows platform, has a web-based version (Communicator Web Access), as well as a mobile version that runs on Windows Mobile 5 or 6 devices (Communicator Mobile).  For those of you with an existing RIM/Blackberry infrastructure, there is talk of RIM releasing an updated client that will work with OCS 2007 in the near future. 

    Q: With the Communicator Phone Edition device, can I simply plug it into any high-speed Internet connection and have my phone ring where I am?

    A:  The Communicator Phone Edition devices allow you to take your organization's phone with you.  Because it connects to the VoIP elements of Office Communications Server 2007, it can be used anywhere you have a high-speed Internet connection and connectivity to the OCS infrastructure in your organization.  In fact, at the Unified Communications Launch events, our entire infrastructure is operating across a public Internet connection using DSL to connect back to our OCS infrastructure at Microsoft, so attending the Launch event is a great way to see this in action.  Bottom line - the phone rings where you are located, and it even uses Power over Ethernet (PoE) if it is available.

    I know you probably have more questions so come to the Launch event tomorrow and get them answered.  See you there!!

    Damir

This Blog

Syndication

Powered by Community Server, by Telligent Systems